Contact Us
We are committed to providing exceptional customer support to our valued players across the United Kingdom. Our dedicated support team is available to assist with account enquiries, technical issues, payment queries, and responsible gambling guidance. Please select the most appropriate contact method below based on your specific needs.
Customer Support Channels
Our multilingual support team operates in compliance with UK Gambling Commission regulations and data protection standards. We maintain comprehensive records of all customer interactions to ensure service quality and regulatory compliance.
| Contact Method | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | Immediate |
| Email Support | 24/7 | 2-4 hours |
| Telephone | 09:00-21:00 GMT | Immediate |
- Email: [email protected] for general enquiries and account matters
- Phone: 020 7946 0958 for urgent technical support
- Live chat: Available through your account dashboard
Last updated: January 28, 2026